Mo Dhachaidh Care Home in Ullapool judged adequate by Care Inspectorate
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An unannounced inspection was carried out last month at the Ullapool home and the findings have now been published.
Mo Dhachaidh Care Home, in North Road, was inspected in two areas – how well it supported people’s wellbeing and the care and support during the pandemic – and it was rated as adequate in both.
The care home, which is operated by Barchester Healthcare Ltd, is registered to provide a care service for up to 21 older people and was first registered in 2007.
When looking at supporting people’s wellbeing inspectors observed that staff treated individuals with dignity and respect which created a friendly atmosphere.
The report states: “People appeared relaxed and at home in their environment. Personal preferences were clearly laid out in individual plans and we saw these being respected by staff. Choices were being offered with regard to every day matters, and there was an encouraging and warm approach observed in interactions.”
However, when looking at medication administration records there were a number of missing entries on administration charts with no reasons for these omissions.
The report adds: “We also found missing entries on the topical medication administration records and noted that in some cases the instruction to staff to guide application was not sufficiently clear.”
Inspectors have ruled that by November 12 organisers should ensure that medication was managed in a manner that protected the health and wellbeing of service users. In addition, in order to improve people’s physical and mental wellbeing, the service provider should ensure people have the opportunity to participate in regular meaningful activities.
In the area of care and support during the pandemic the report states there were enough PPE stations and clinical waste bins throughout the care home.
The report adds: “Monitoring checks for staff wearing of PPE and hand hygiene were in place. This was supportive of staff practice and all these measures minimised the risk of infection spread for people.”
However inspectors found that, while most areas in the care home were clean, they did find the laundry room was in need of a deep clean.
By today operators will need to ensure that people experience care in an environment that is safe, well maintained and minimises the risk of infection as well as carrying out a deep clean of the laundry room followed by routine cleaning.
