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Top tips from Post Office as it predicts peak posting day ahead of Christmas


By David G Scott

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Caithness consumers hoping to avoid the seasonal rush are in luck as new Post Office data shared today has revealed the peak posting day in the run up to Christmas.

Post Office is anticipating Monday, December 12 to be the day when branches are busiest as people hurry to send off cards, gifts and parcels and the nation gears up for Christmas.

Post Office infographic.
Post Office infographic.

In 2021, the two weeks ahead of Christmas saw post offices more than double their trading activity and Post Office is expecting a similar pattern this year so customers are advised to plan ahead and post early.

The news is a timely reminder for consumers across the UK with Christmas posting on their to do list as recent research conducted by Post Office revealed that "looking like an effort hasn’t been made" was the biggest concern if cards and gifts don’t arrive before Christmas Day.

What Brits decide to post may look different this December. One in six are planning on making homemade gifts this year according to the survey, with the number one reason being to save money.

Post Office infographic.
Post Office infographic.

The poll of 2005 adults also highlighted the role that cash will play this Christmas with concerns about the cost-of-living front of mind for consumers.

Four in ten plan to use cash to purchase Christmas gifts this year, of these, two thirds will do so to manage budgets and keep track of spending whilst over a quarter are set to gift cash.

A record £801 million in cash was withdrawn at post office counters over the festive period last year, with that figure expected to be surpassed this year.

With the research showing that more than one in ten have had a parcel rejected, Post Office reminds consumers that knowing how to make Christmas parcels easily accepted in a branch is key.

The most common reasons for being caught out were shown to be trying to send parcels containing batteries, parcels not being wrapped correctly and illegible writing.

Post Office infographic.
Post Office infographic.

Further research from Post Office shows the average wait time in a branch is just 2 minutes and 36 seconds.

With the Communication Workers Union having announced strike action in the run-up to Christmas, Post Office is warning of potential delays in delivering items. It recommends that customers visit branches and send off deliveries earlier than planned.

Top tips

1. Don’t wait until you’re in a busy branch to pack items. Think ahead and save time by getting your parcels post-ready at home. Parcels with strings or bows on the outside don’t travel well so make sure you have sturdy outer packaging on your parcel.

2. Be sure to check the restricted items to avoid disappointment. There are certain items such as alcohol, nail polish and perfume which many people don’t realise have restrictions on how much and where they can be posted, with different rules for posting within the UK and abroad.

3. Get extra peace of mind with tracking and insurance. Using tracked and signed-for services can help you follow your parcel’s journey and for cash and high value goods it’s always worth taking up the insurance which comes with services like Royal Mail Special Delivery Guaranteed.

4. Avoid the lunchtime rush. Make the most of longer opening hours by visiting branches early in the day or the evening. Branches are open on the weekend too and 4000 on Sundays too.

5. If posting abroad, ensure to keep track of last posting dates – pick up a leaflet in a branch or visit Christmas Hub online. Filling out online customs forms beforehand is a great way to save time.


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