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New NHS 24 Online app offers trusted health advice


By John Davidson

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A new smartphone app has been developed to help people find out more about symptoms and conditions for those under the weather.

The NHS 24 Online app also directs users to self-care and offer advice about what to do if your condition worsens or when you need to seek medical help.

There is also a chat function to answer questions and find out how to get further advice for a range of issues including running out of medicine or help for eye problems, flu-like illness, lower back pain and urinary tract infections (UTIs).

The app can also help people find their nearest health and care services using postcodes or location data. It will detail how far away each service is, if it is open or closed, and the contact details for that service.

NHS24 app is launched.
NHS24 app is launched.

NHS 24 Online is available for Android and iOS devices and is free to download.

Dr Laura Ryan, NHS 24’s medical director, said the app offers people more choice in the way they can get the help and advice they need.

“Mobile devices have changed the way we do lots of things on a day-to-day basis and we hope the new NHS 24 Online app will make it easier for people to check their symptoms, and if they need further help to find local services at the press of a button," she said.

“By downloading NHS 24 Online, people in Scotland will be able to get health advice from a trustworthy source in a fast and convenient way. And if more help is needed, the app will also provide information on where to access the right care in the right place.”

Future developments and enhancements are planned for the app during 2023.


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