Help is on hand for people across the Highlands who are facing a £139 price hike in energy bills
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Energy bills will rise for people the Highlands Scotland from October after regulator Ofgem said the price cap for default domestic deals will be increased.
A typical gas and electricity customer could see their bill go up by £139 to £1,277 a year.
Rising wholesale costs are behind the increase.
Advice Direct Scotland recently took on the Scottish Government-supported delivery of energy advice in Scotland and launched the energyadvice.scot platform.
Free, practical advice and information on energy-related matters is available to anyone in Scotland, ranging from supplier enquiries, understanding the complaints process, and what to do if experiencing problems with energy bills.
People can contact energyadvice.scot by freephone 0808 196 8660, on Facebook, email or through live web chat.
The organisation also published a poll in June which found that more than a third of Scots are worried about paying their monthly bills, and nearly a third limited their energy use over the past year so they could afford to spend money on other goods and services.
Andrew Bartlett, chief executive of Advice Direct Scotland, said:
“These looming price rises will inevitably concern many families across Scotland.
“The increases will come in just as the cold weather starts, making it even harder for households.
“We know that more than a third of Scots are already worried about paying their monthly bills, and many have been rationing their energy usage, so this will add to the anxiety.
“Energy bills and energy contracts can be a minefield for consumers, which is why we launched energyadvice.scot earlier this year.
“Free and practical advice is now available to anyone in Scotland through whatever form of communication they prefer - over the phone or digitally.”
READ: Free energy advice service now open for people in the Highlands
