Crofting Commission to 'streamline' application procedures
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The Crofting Commission has announced new procedures for the processing of applications, which will come into effect from September 1.
From next month, the Crofting Commission will allow applicants and their agents one opportunity to provide any missing information the commission has requested or to resolve mapping issues within 28 days.
It will accept requests for a reasonable extension period or request additional guidance, although if no response is received, the case will be closed as incomplete if the applicant has not provided the requested information.
The commission says the move will drive future efficiencies and allow staff more time to focus on those applications which can be progressed, while streamlining their procedures so they mirror other government departments and public agencies.
Crofters and their agents are asked to familiarise themselves with the requirements of each application type before applying, to avoid case closure and preventable delays.
Where possible, the commission encourages applicants and their agents to submit applications via the digital online portal which minimises the risk of submission of an incomplete application.
