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COST OF LIVING CRISIS: One stop shop launched by Scottish Government for those struggling to cope


By Gavin Musgrove

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Social Justice Secretary Shona Robison.
Social Justice Secretary Shona Robison.

People in the Highlands can access support through the Scottish Government’s new Cost of Living website

The Scottish Government has created a ‘one stop shop’ website aimed at helping people in the Highlands who are struggling with the cost of living crisis.

The website includes guidance on the different kinds of support available, from helping families and households meet rising energy, housing and other costs, to details around accessing Scottish and UK social security payments, including online benefit calculators as well as advice around improving overall health and wellbeing.

There is also contact information for the support people can access such as the NHS24 Mental Health Hub (available by dialling 111), Breathing Space which is a confidential helpline available by calling 0800 83 85 87, and nhsinform.scot/mind-to-mind which shares advice from peers.

Key information around support with health costs such as eye examinations, glasses, contact lenses and dental treatments is also available.

Shona Robison, Social Justice Secretary, said: “I know that people are struggling with the cost of living crisis right now and may not know where to turn for help. Our cost of living website is a trustworthy online resource with information on the wide range of vital support available.

“No one should feel alone in this crisis and this website, along with our campaign, aims to encourage people to find out if they are eligible for the extensive support available to access the advice they need.

"We want everyone to get all the financial support and help that is available so I would encourage people to apply for the payments they are entitled to – it might be just the lifeline that is needed right now”.

The Scottish Government has allocated almost £3 billion in this financial year to help households face the increased cost of living including £1bn in providing services and financial support not available elsewhere in the UK.

The winter Bridging Payment has been doubled, meaning the December payment will be £260.

All eligible families should make sure they are registered to receive free school meals on the basis of low income in order to receive the payment.

If they register between now and end of school term they will receive the payment in January.

The Scottish Child Payment has also been increased to £25 a week which can be paid to families with children under the age of 16 who live in Scotland and qualify for certain reserved benefits.

There is no limit on the number of children that families can apply for.

Derek Mitchell, Chief Executive at Citizens Advice Scotland, said: “We’ve had so many people get in touch with the CAB network and not realise that they are eligible for benefits.

“This is why it is so important to get in touch with us to check, even if you have checked previously.

“We are here to help people maximise their income by ensuring they are not paying more than they need to and that they are getting all the benefits, grants and exemptions they are entitled to.

“We can get people advice in a range of ways whether that is online, through self-help tools or one on one in a local CAB – indeed for some cases there is no substitute for a trusted adviser with local knowledge and understanding.

“During this cost of living crisis it costs nothing to check if you are missing out on money so please get in touch with your local CAB or www.moneytalkteam.org.uk.”

The Citizen’s Advice Money Talk Team are on hand with advice at www.moneytalkteam.org.uk or on 0800 028 1456.

To find out more information about the range of support available visit: gov.scot/costoflivingsupport


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