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Gold standard care at Seaforth House


By Staff Reporter


Staff and residents at Seaforth House are celebrating another glowing report from the Care Inspectorate after an unannounced visit earlier this year.
Staff and residents at Seaforth House are celebrating another glowing report from the Care Inspectorate after an unannounced visit earlier this year.

Golspie care home Seaforth House has received another glowing report from the Care Inspectorate after an unannounced visit earlier this year.

A spot check using the watchdog’s new scoring system was completed on February 12. It showed that the residential home continued to provide a high standard of quality care.

The visit saw the purpose-built home, which can accommodate up to 15 residents, receive two ‘very good’ grade 5’s for its support of residents’ wellbeing and for its care and support planning.

This follows ‘very good’ grades in quality of care and support and quality of management and leadership categories during a previous visit by the independent regulator of social care and social work services in March 2018.

Lorraine Coe, NHS Highland’s Sutherland district manager, said: “Once again the team at Seaforth House have achieved a fantastic result, gaining 5`s (very good) in their care inspection which looked at two specific standards.This is a fantastic achievement.”

Seaforth House manager Tina Mitchell, said: “The outcome of the unannounced visit reflects the dedication that all our staff take in their work and that all strive to ensure we have a happy home.”

According to the report, the inspector spoke to five people who used the service during the inspection and all the feedback received was positive.

The report stated: “People told us that they enjoyed living in Seaforth House and that the staff were kind and caring. One person told us that they enjoyed going out for walks and thought that the food was very good. When we had a chat with one lady she told us that she enjoyed the knitting group and also the choir.

“We spoke with three relatives/carers. They told us that they were very happy with the care their family member received. Staff were always pleasant and very kind and patient towards their family member. We received positive comments about the food and also the baking.”

In the ‘How well do we support people’s wellbeing?’ standard, the team at Seaforth House received very good grade 5 in all three sections.

In the ‘How well is our care and support planned?’ category, the team received a very good grade 5 in the one section: ‘Assessment and care planning reflects people’s planning needs and wishes’.

Three standards – ‘How good is our leadership?’, ‘How good is our staffing?’ and ‘How good is our setting?’ - were not assessed this time.

The Care Inspectorate’s report can be accessed by going to its website: http://www.careinspectorate.com/ and then typing Seaforth House, Golspie, in the search box.



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